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FAQs

Frequently Asked Questions

How do you determine the cost of a project?

Our pricing depends on the scope, complexity, and features of your project. After understanding your requirements, we provide a custom quote tailored to your needs.

How can I get started?

Simply contact us via our form, email, or phone. Share your project idea, and our team will guide you on the best solution tailored to your goals.

Do you work with clients outside of your region?

Yes. We work with clients across the globe, offering remote collaboration, virtual meetings, and round-the-clock support.

How do you ensure security and compliance?

We follow industry best practices such as encryption, access control, firewalls, and compliance with standards like GDPR, ISO, and HIPAA depending on your industry needs.

What payment methods do you accept?

We accept bank transfers, credit/debit cards, PayPal, and mobile payments (where available). For enterprise projects, invoicing is also supported.

Do I need to make an upfront payment?

Yes. Most projects require an initial deposit (usually 30–50%) before work begins, with the balance spread across project milestones or paid upon completion.

Do you offer refunds?

Refunds are handled on a case-by-case basis as outlined in the contract, and depending on the stage of the project and the work already completed.

Still have questions?
Talk to us today

Contact us

Call Us

+254 751 700 195

Email

info@skillbuilderstudio.com

Visit Us

474 Kenyatta Avenue, Nairobi City, Kenya.

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